CityFlatsHotel - Grand Rapids, Ascend Hotel Collection
What Guests Say
Location was excellent, we had to be on the ferry early in the morning and it was very nice to be so close. The furnishings and decor were lovely, very comfortable.
Marcia
September 2023
The staff were very pleasant and helpful. When asked they gave us great recommendations to get our coffee fix. They had just opened up the bar and they made a drink that seemed like they had been doing it for years. Everything was close by. It gave off a relaxed quality atmosphere which we definitely appreciated.
Lucia
August 2023
Staff was very friendly, view was beautiful, beds were SO COMFORTABLE!! Chase was very accommodating and let us check in early. Seems like every staff member went out of their way to make sure we were happy!
Jennifer
September 2023
Loved the style of the rooms, very modern. The staff was also very helpful. If you are staying for a concert at Van Andel Arena or GLC Live, you cant get a better deal for the location!
Eric
February 2023
cleanliness, location
Valerie
October 2022
We really enjoyed the restaurant/bar that is located inside the hotel. The bartenders were wonderful. The room was very nice and the bathroom was amazing.
Nicole
August 2022
The room was modern and cozy with a comfortable bed. The location of the hotel is excellent and within walking distance of many restaurants, shops, coffee, etc.
Bethanyab
September 2021
I love the room set up. Our "neighbors" partied well into the night and we couldn't hear them when we were in our actual room. The beds were comfortable and the walking distance to Van Andel is amazing.
Danielle
November 2021
The location was excellent for walking downtown and was close to the river, Founders and Atwater. The street has coffee shops and several little eateries and has pretty lights at night. The front desk was very friendly and courteous.
Susan
July 2021
Very friendly staff. The room had a little bit of a strange layout and the largest window looked out at a brick wall. Honestly, for the price, the room could have been cleaner. The hotel was right near Van Andel Arena, which is what we needed so I would probably stay again.
Amy
June 2022
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